Our obligations are set out in a contractual agreement. Everything is transparent and recorded. All our activities can be controlled by the client thanks to our free system.
The agreement sets quality and reliability standards and ensures transparent communication between us and our clients. The agreement specifies how we are to respond to different situations. This contributes to a strong and trusting relationship with our customers.
Note: WH = working hour, 1 day = 8 working hours
Free online system for recording installations and service calls
SLAS is a free online system for tracking installations and service requests. It offers a detailed view of all client installations. The client can check the status of their request, see when it was registered, when it will be completed or how long the request took. Everything is supported by photo documentation.